Frequently Asked Questions

How is direct indexing different from an index ETF for my practice?

An ETF packages the index in a fund. Direct indexing holds the underlying securities in the client account, which supports policy-based screens, tax-aware trading, and reporting that references the client’s investment documents.

What account sizes are practical for direct indexing?

Position counts and tracking goals are set during onboarding based on client size, costs, and policy constraints. We right-size the number of holdings to balance customization, taxes, and implementation complexity.

How do you control tracking error when clients request exclusions or tilts?

We document tolerance bands and replacement rules in the policy. Portfolios are monitored against the chosen benchmark, and reviews are scheduled to confirm whether to maintain, adjust, or remove customizations.

How are wash-sale considerations handled across accounts?

We align procedures with your custodian and trading systems. Controls and blackout windows are documented in policy, and coordination with client tax advisors helps avoid unintended repurchases across accounts, subject to platform capabilities.